BBC iPlayer Error 01119: How to Resolve it? [Easy Guide – 2024]


Are you experiencing difficulty while playing BBC iPlayer and want to know what is error code 01119 on BBC iPlayer? The BBC iPlayer Error Code 01119 is caused by accessing the content on BBC from other countries or in simple words when you’re not able to reach the receiver server.

However, it can be caused due to various issues. The other issues include an outdated version of the BBC iPlayer app, a bad internet connection, or corrupted application data. These all factors can also cause you the error code 01119.

Since this streaming platform is only available in the UK, it doesn’t allow users outside the UK to watch it, you must use the best VPN service like ExpressVPN to watch it in Canada, because not every VPN can unblock the streaming platform.

If you are experiencing the BBC iPlayer error code 01119, don’t panic, and keep reading this guide because in this guide you will learn about how to resolve the BBC iPlayer error 01119.

How to Resolve BBC iPlayer Error 01119? [Quick Easy Steps]

BBC iPlayer is a UK-based free streaming service from BBC. The accessibility and content of the service are geo-restricted to the UK only.

The BBC iPlayer Error Code 01119 has mostly been experienced when users access the BBC iPlayer outside of the UK for example, if you try to access BBC iPlayer in Ecuador, you might see this error code, or sometimes the error may occur while streaming BBC iPlayer within the UK.

Let’s explore the various causes of this error code 01119 BBC iPlayer so that we could reach for its solutions.

  • There are chances of having a temporary issue with the device on which you are playing BBC iPlayer.
  • Your internet connection is at fault or experiencing low bandwidth.
  • The BBC iPlayer app installed on your device is outdated. Check for its latest version and if there is an update available. Kindly, update it.
  • BBC iPlayer app stores cache like many other applications while they function, so there are chances of BBC iPlayer corrupted cache memory.
  • Make use of a reliable VPN like ExpressVPN, if you are accessing the BBC iPlayer in Canada or from anywhere outside of the UK.
  • An unintended usage of a VPN is not encouraged. If you are within the UK, your VPN must not be connected to any server abroad.

Note: To stream your favorite content on BBC iPlayer in Canada, you are required to use a VPN to bypass geo-restrictions and sign up for a BBC iPlayer account by entering your email address and setting a password.

There are no charges for streaming content on BBC iPlayer. However, you can also have the facility of a BBC iPlayer free trial and the option to delete your BBC iPlayer account in case you are not satisfied with the content or the service itself.

Continue reading to gain more details about the solutions to the BBC iPlayer Error Code 01119 in the year 2024

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How do I fix BBC iPlayer Error 01119 in 2024? – Detailed Guide

Wondering why is the BBC iPlayer not working and you are continually experiencing BBC iPlayer Error Code 01119 while streaming iPlayer in Canada or any place outside of the UK, we will follow a list of possible fixes that will cover the majority of the possibilities.

BBC has not yet carried out a thorough examination into the issue referred to as Error 01119. As a result, it is too early to provide particular details regarding the issue at hand.

Make use of the methods listed below in proper order to acquire effective results while troubleshooting without wasting your valuable time. Let’s get this party started:

Method #1: Power Cycle Device!

Method #2: Clear BBC iPlayer Cache

Method #3: Check Home Network (Internet)

Method #4: Use a VPN (BBC iPlayer Limitations)

Method #5: Reinstall – Update BBC iPlayer

Method #1: Power Cycle Device!


The first method requires you to restart your streaming device. It doesn’t matter whether you are streaming BBC iPlayer on your desktop (PC/Mac), smartphone (Android/iOS), Smart TV (Apple TV/Samsung TV), or any other device such as Amazon Firestick, Google Chromecast, or gaming consoles, etc.

By following this practice of restarting your device, you will refresh all the operational services which include the BBC iPlayer application, internet connectivity, or any other application you are using at the moment.

You simply have to turn off your streaming device for 1 minute! When you turn on your device after one minute, launch BBC iPlayer and test it by playing any content to see if it is working fine!

In case you are playing BBC iPlayer on your Smart TV, we suggest unplugging your TV from power and letting it discharge! After a minute or more, you can turn back it on and check for the error code.

Note: Wait for 3 to 5 minutes for the device to reboot and reinitiate its operations.

Method #2: Clear BBC iPlayer Cache


Delete your browsing history, cache and cookies of your device.

The cache memory of the BBC iPlayer app on your streaming device stores misinformation about your Login attempts, files, photos, and other data.

If you have been on a trip abroad and used BBC iPlayer to stream some video without using a VPN, you would have encountered error code 01119, and there is a great possibility that this problem will follow you back to the UK.

This is the reason, you are required to completely clear cache memory from your device.

  1. Follow the Steps to clear the BBC iPlayer cache memory from your Smart TV:
  • On your TV home screen, navigate to “System Settings.”
  • Click to open “Application Manager.”
  • Click the BBC iPlayer app from the list of applications.
  • To erase cache memory click “Clear Cache” and that’s it.
  1. Follow the Steps to clear the BBC iPlayer app cache memory from your Smartphone:
  • On your smartphone (Android) go to Settings
  • Click “Battery,” > Memory > Applications > BBC iPlayer app
  • To erase cache memory click “Clear Cache” and that’s it.

Note: On iPhone, click the BBC iPlayer app and directly “offload” it.

When you delete the cache memory from your BBC iPlayer app, you will be logged out of the app.

Log in with your credentials once more and look for BBC iPlayer Error Code 01119.

Method #3: Check Home Network (Internet)

We have already mentioned in this article that the BBC iPlayer Error Code 01119 occurs due to an internet connectivity failure or low bandwidth.

The possibility of an internet connection failure can be from your side or from the internet service provider. The internet limitations are covered in the following section; just make sure everything is correct on your end.

Here are a few things to check:

  • Your Internet router (Wi-Fi router) is on and working properly.
  • Your device is connected to Wi-Fi on which you are using the BBC iPlayer app.
  • You can run and stream content on other applications like (YouTube, Spotify, Facebook, Instagram, etc.)
  • BBC iPlayer is working on another device at your home.

In case BBC iPlayer is not accessible on all of your home devices. Let’s go on to the next section of the solution.

If other applications or streaming services are also having problems, the fault could be with your internet connection.

Note: Make sure that there is no upload or download in process on your device while checking or testing the internet connection.

What if your internet is not working?

If you’ve determined that there is a problem with your home internet connection, don’t try any other ways.

Contact your internet service provider and request that they repair your issue before you try again to access the BBC iPlayer app on your devices.

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Method #4: Use a VPN (BBC iPlayer Limitations)

If you use a VPN provider to access BBC iPlayer, the problem can come from both sides: In Canada or outside of the UK.


Use ExpressVPN to get rid of all errors and stream BBC iPlayer uninterruptedly.

  • You will not be allowed to access the BBC iPlayer from Canada without using a VPN service due to geo-restrictions and license agreements. We recommend using ExpressVPN.
  • You will not be allowed to use BBC iPlayer within the UK with a foreign IP address provided by your VPN. This is called unintended usage of VPN.

This implies that if you are in the UK, then you need to remove VPN from any of your devices used for streaming BBC iPlayer.

What is a VPN and how do you use it?

The acronym “VPN” refers to a “virtual private network,” which is a service that keeps your online activity confidential. While you are using public networks, a VPN creates an encrypted connection across your computer and the web.

This creates a private channel for your information and communications even while you are still using public networks.

Let’s follow the steps given below on how to watch BBC iPlayer with a VPN:

  1. First of all you are required to have a VPN subscription (Which VPN is best for BBC iPlayer? ExpressVPN is the best recommended).
  2. Download and install the VPN app on your device.
  3. Login and connect to the UK (Recommended server is Docklands server).
  4. Use the BBC iPlayer app or go to the BBC iPlayer website, login, or register for an account.
  5. Once you are logged in, you can stream your favorite content on BBC iPlayer with the help of a VPN.

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How To Remove VPN?

How do I turn off VPN in settings? To turn off or remove VPN, go to settings on your device, then Apps, then select the installed VPN software, then click to uninstall or temporarily offload.

After uninstalling the VPN app on your device, also check for any VPN browser extension.

Method #5: Reinstall – Update BBC iPlayer

After attempting all of the techniques listed in the guide above, you still encounter the problem and realize that it could be caused by the BBC iPlayer app itself.

Check for the BBC iPlayer app update (If the BBC iPlayer app is outdated, you might experience the error code issue). Otherwise, simply uninstall the BBC iPlayer app and download it again on your device.

Log in to BBC iPlayer app and check for the error code. Hope it would be resolved.

Note: Always download the BBC iPlayer App from the official BBC iPlayer website or the official App available on PlayStore or Apple App Store.

Is BBC iPlayer Currently Down?

There may be an issue with the BBC iPlayer if the error code continues to appear after you have implemented all of the methods and recommendations that have been provided above.

It is possible that a structural or technological issue is causing their services to be disrupted on occasion in a number of locations in the UK.

In this scenario, you have the option of contacting them on their official social media channels for your particular inquiry, or you can visit the official website of BBC iPlayer to see if there have been any new notices posted there.

What are the reasons behind BBC iPlayer Error Code 01119?

The following are some of the potential causes of the BBC iPlayer error code 01119:

  • Your Internet connection is not working properly.
  • There is a problem with your Internet service provider (ISP)
  • Your BBC iPlayer app cache and data have been corrupted or damaged
  • You are using an older version of BBC iPlayer, or
  • Your streaming device has not been updated.

FAQs – BBC iPlayer Error Code 01119

If you’re using WiFi, switching to a cable connection can help you eliminate the possibility that another WiFi network is causing interference. Alternatively, you could try shifting your device to a location that is more closely located to your internet router.

If you’re having trouble accessing BBC iPlayer on your desktop computer, mobile device, or tablet, you can try switching to a different web browser to see if that resolves the issue.

You will find the option to “Restart Program” on the website for BBC iPlayer as well as the app for mobile devices and tablets that is called BBC iPlayer. On linked TVs that are compatible, you will have the option to either Watch Live or otherwise Watch from the Start.

See if any of these solutions work by attempting them in the order that they are presented:

  • Reboot the system on the device. Before you attempt anything else, make sure you power down your device and then turn it back on.
  • Make sure that you are running the most recent version of the operating system compatible with your device. There are instances when updates to the operating system are the only way to fix bugs.
  • Make sure that you are running the most recent version of the program. If you are not using the most recent version of the app, you should upgrade it because app updates typically include bug fixes. You can check for available updates in the app store that you use:


We are sure that you would have got the solution to BBC iPlayer Error Code 01119 after reading this guide and following the methods to solve the occurring error code.

BBC iPlayer is a streaming platform located in the United Kingdom that features thousands of popular shows and movies. Such as Happy Valley, Handover and Allocation Draw, Death in Paradise Season 12 and many more.

BBC iPlayer content is completely free and includes news, sports, food, TV shows, documentaries, and much more.

To watch iPlayer in Canada or anywhere outside of the UK, you are required to use the best BBC iPlayer VPN like ExpressVPN to bypass service geo-restrictions and make its content accessible for you.

BBC iPlayer is supported on most devices. You will have no issue watching BBC iPlayer on the following device: BBC iPlayer on Firestick, BBC iPlayer on PS5, and BBC iPlayer on Smart TV. Keep streaming!