How to Fix Hotstar VPN Detected Error in Canada [2023 Hacks]

  • Emily Olague by Emily Olague
  • Last updated: September 11, 2023
  • Shares: 0

Is your Hotstar not working with VPN? or Did you get Hotstar VPN detected error? This comprehensive guide on how to fix Hotstar VPN detected error is for you!

Disney+ Hotstar is a streaming platform well-known among Indian-content lovers. Despite being an Indian streaming service, Hotstar is available in Canada but with a limited content library. Yes, that’s right… Unfortunately, the better half of Hotstar is Disney+ Hotstar is not accessible in Canada unless you use a VPN service.

But since using a VPN violates copyright policies, many streaming services including Hotstar, have strengthened their systems against VPN services, blocking their access almost immediately upon detection. As a result, many viewers have reported a “Hotstar VPN detected error” when trying to access Disney Plus Hotstar in Canada and abroad.

But don’t worry! CanadaVPNs team has brought this guide on how to bypass Disney+ Hotstar VPN detected problem and resume your streaming on the go.


Why does Hotstar app display the ‘Hotstar VPN Detected Error’?

Why Hotstar is not working on VPN is one of the major reasons you’re facing a Hotstar VPN detected error: you’re using an incompetent VPN service. After all, a VPN’s job is to provide you with seamless access to the streaming site. And if it says that Hotstar content not available in your region and showing a VPN-detected Hotstar error NM 4740, what’s the point of continuing this service?

And just for your information, this Hotstar app VPN detected error isn’t only limited to free VPN services. In fact, viewers have reported facing this error even when using a paid VPN service. The NM 4740 error Hotstar usually reads:

“You seem to be using a VPN or proxy. Please turn off these services and try again. If you continue to see this after turning off the proxy, please….”


NM-4740 error Hotstar

But why Hotstar is not working with VPN? or why Hotstar is blocking VPN access? You may ask;

Hotstar does not have broadcasting rights except few regions, due to distribution deals made by production studios. These deals dictate where certain content needs to be streamed and where it shouldn’t, depending on the demand and willingness of the producer.

And since a VPN service can get your pass through these restrictions, it could be a direct violation of copyright deals and licensing agreements, Hotstar has with content partners.

But… you don’t have to deal with all of these complications. Just get a good VPN service and stream your favorite Hotstar web series like City of Dreams Season 3, Aktris, Bigg Boss S5, WTC Final Live, and Avatar: The Way of Water in Canada on Hotstar without restriction… After all, it’s your right to stream whatever you want, right?

How to Fix Hotstar VPN Detected Error?

Not all VPNs can get you through Hotstar VPN detected error. Only a VPN provider harnessing the true unblocking abilities can bypass the Hotstar playback error. That being said, it is not the price of the service that matters but the overall performance and features.

Here we have enlisted 3 quick and effective fixes if your Hotstar does not work with VPN;

  1. Delete Cookies and Clear Cache
  2. Change your VPN server
  3. Upgrade your VPN provider

1. Delete Cookies and Clear Cache to Fix Hotstar VPN Detected Error

First and foremost Disney Hotstar VPN detected error fix to clear your cache and delete Cookies. Although these cookie files are not harmful yet contain location and IP address information.

If there is a difference in stored location and current IP address, Hotstar can detect it as a VPN/proxy connection and block your connection


Avoid Hotstar detecting VPN, and Clear caches!

Make sure to always clear your device cache by deleting cookies before using a VPN on Hotstar and other streaming services.

2. Change Your VPN Server to Another

If you are still getting a Hotstar VPN error, disable your VPN and try to connect to Disney+ Hotstar again. Are you using an IPv6 proxy tunnel? Sometimes VPN tunneling substitutes an IPv6 connection over an IPv4 network which results in an error message. You may also contain your Internet Service Provider in case you don’t know about it.

Otherwise, it is suggested to use another server of the same VPN provider that will provide a different IP address for Hotstar. this way you can easily bypass Hotstar geo-restrictions and watch its full library online in Canada.

3. Upgrade Your VPN Service Provider

Most of the time, Hotstar VPN proxy error happens due to IPv6 and DNS leaks and Indian proxy server for Hotstar detects VPN IPs and servers. Normally free VPNs are easily get banned.

Thus switching to a premium VPN provider is the optimal solution to fix this error. Fortunately, ExpressVPN has all of these features and can easily bypass the content restrictions imposed by Hotstar and even its IP detection mechanism with great ease.

Here’s how you can fix if ExpressVPN Hotstar not working:

  • Subscribe to ExpressVPN. Its 2-year plan will cost you CA$ 9.12/mo (US$ 6.67/mo)(Save up to 49% with exclusive 1-year plans + 3 months free) with 3 months of free services and a 30-day money-back guarantee.
  • Install the VPN app on your device and sign in with your credentials.
  • Connect to the India server.
  • Make sure your kill switch is turned on.
  • Clean all of your captchas and cookies.
  • Open the Disney+ Hotstar app and keep your VPN running all the time when using Hotstar.

Get ExpressVPN to avoid Hotstar VPN detection in CanadaRisk-free 30 days money-back guarantee

How does Hotstar detect VPN?

Hotstar uses a special IP-detecting mechanism to track users connecting to their platform. This tool helps them identify viewers’ location and other details.

IP detection practices have become a norm amongst online streaming services, especially those that are legally bound by regional broadcasting policies, such as Netflix, Hulu, Amazon Prime Video, and BBC iPlayer.

However, these online platforms have recently made their systems even more competent to crack down against VPN services. So, let’s say if two or more users use the same IP address, the streaming service would know that they have been using a VPN or proxy. That’s the same reason why you’re facing a Netflix proxy error, YouTube TV VPN/proxy error, or BBC iPlayer not working error.

Hotstar also uses the same tool to detect VPN services or IP addresses assigned by VPN to add them to the block list. So, even if you use a VPN or any sort of proxy to unblock Hotstar from Canada, you won’t be able to get past through the IP detection tool unless the service has better unblocking functionality.

How to Select a VPN to Avoid Hotstar VPN Detected Error?

There are some important features a VPN service should have to avoid VPN detection bans by streaming services. For example, if a service doesn’t have a kill switch, it wouldn’t be able to protect your IP location when the connection drops – and it could be one of the reasons why Hotstar can detect your actual location and display you a proxy error.

Therefore, to prevent the Hotstar VPN not working, you would need a VPN service that offers:

  1. Built-in Kill switch feature.
  2. A good number of servers and IPs are dedicated to Hotstar streaming.
  3. Prevention against IPv6 and DNS leaks.
  4. Unlimited bandwidth so you can stream nonstop.
  5. Fast streaming speed.

Here we have listed down our top VPN recommendations which qualify for all these above criteria. Let’s have a look;

Which are the Top VPNs to Fix Hotstar NM 4740 Error?

As we said earlier, not all VPNs are competent enough to bypass strong IP-detection mechanisms. So, we have shortlisted the top VPN services that provide guaranteed access to Hotstar India in Canada without any Hotstar VPN detected ExpressVPN error:

1. ExpressVPN – Fastest VPN to bypass Hotstar Proxy Error

Considering ExpressVPN’s unblocking abilities and fast connection speed of 89.42 Mbps, it is highly recommended as the best VPN for Hotstar. Furthermore, with over 3000+ servers farms across 94 countries, ExpressVPN can easily bypass geo-restrictions on channels like Hotstar.


It was pretty easy to unblock Hotstar using ExpressVPN’s Indian server in Canada.

Recommended server: India (via Singapore)

With over 25 server locations in the United States, you can circumvent Peacock TV geo-restrictions. To test the service, we connected to ExpressVPN’s India server, which could access Disney plus Hotstar without any problems.

The service offers unlimited bandwidth, enabling buffer-free broadcasting. Users of Windows, Mac OS, Android, Firestick, and iOS can enjoy ExpressVPN’s user-friendly software.
Using a 100 Mbps connection, it achieved download and upload speeds of 89.42 Mbps and 84.64 Mbps, respectively.


These speed results are enough to stream videos in high resolution.

In addition, ExpressVPN offers a “Media Streamer” feature, Smart DNS, which lets you access geo-restricted content, such as Peacock TV, on devices without VPN support. Using MediaStreamer, you can stream content to Apple TVs, game consoles, and Smart TVs.

You will be protected if you use OpenVPN and Lightway, as well as the industry-standard AES-256-bit encryption method. It is possible to terminate a VPN corridor immediately in case of an emergency by pressing the kill icon on the server.

You can protect up to five devices simultaneously with your ExpressVPN subscription and stream the latest Hotstar content like School of Lies in Canada.

You can enjoy unlimited bandwidth with ExpressVPN’s Premium Plus plans right now. ExpressVPN offers the best value at CA$ 9.12/mo (US$ 6.67/mo)(Save up to 49% with exclusive 1-year plans + 3 months free) with 3-months of free services and a 30-day money-back guarantee.

Your Hotstar subscription can be canceled within thirty days of purchase, and you will receive a full refund. Is your Hotstar not working with ExpressVPN then read the below given solutions.

2. Surfshark – Budget-friendly VPN to Fix Hotstar VPN Detected Error

Enjoy the lowest-priced VPN deal to watch Hotstar for only CA$ 3.41/mo (US$ 2.49/mo)- Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee. It includes IPv6 defenses, AES 256 encoding, malware inspection, Domain Name System, and data leak prevention.


We faced no issues while streaming our favorite shows with Surfshark.

Recommended server: Delhi

According to Surfshark, there are over 3200 servers located in 58 countries. It has 20 virtual Indian VPN servers with servers in Delhi, Mumbai, and Bangalore.

Many devices can be connected simultaneously to Surfshark with no problems. Stream Hotstar Indian library with Surfshark’s budget-friendly package, which is the cheapest among Hotstar subscription plans.

With a 100 Mbps connection, Surfshark showed download speeds of 86.55 Mbps and upload speeds of 49.42 Mbps.


We achieved more or less the same speed results with all of its servers.

For increased bandwidth, specialists recommend Surfshark’s Indian servers if you’re looking for a secure and trustworthy VPN. You can also get a free trial of Disney+ Hotstar once you unblock it using Surfshark Indian servers in Canada.

Customers can add extra layers of internet privacy using Surfshark VPN’s zero-logging method, and it’s accessible on all major stations with a 30-day money-back guarantee.

3. CyberGhost: Reliable VPN for Fixing Hotstar VPN Detected Error

If you’re searching for an ongoing option to watch Indian content online, CyberGhost is our top pick for an excellent VPN for Hotstar. Regular CyberGhost customers receive a discount, reducing their costs. It is one of the reliable VPNs, and you will hardly find CyberGhost not working with Disney+ Hotstar.


There are multiple titles that we could stream on Hotstar using CyberGhost.

Recommended server: Mumbai, India

CyberGhost has over 8800 servers spread across 90 countries. AES-256 encryption is used, along with VPN guidelines such as IKEv2 and adaptable OpenVPN. CyberGhost’s kill switch ensures the safety of the user’s data.

We tested Indian servers and found that their upload and download speeds were 85.12 Mbps and 40.48 Mbps, respectively.


CyberGhost speed test results.

A CyberGhost subscription costs CA$ 3.14/US$2.29 per month, and one account can be used on seven devices simultaneously.

4. PrivateVPN: Secure VPN to Fix Hotstar VPN Detected Error

PrivateVPN is the most secure VPN to unblock Hotstar in 2023. The VPN has some high-end features and a stable connection, enabling you to stream geo-blocked content on Hotstar without compromising online security.

PrivateVPN has 200+ servers locations in 63 countries, including 29 Indian servers, which you can use to stream content on Hotstar.


Opt for the Bangalore server and unblock Hotstar instantly!

Recommended server: India via Bangalore

On a 100 Mbps connection, the VPN gave us a download speed of 54.26 Mbps, while the upload was 31.40 Mbps. These are still enough speeds to use to stream HD content on Hotstar.


PrivateVPN Speed test result!

Regarding features, the VPN has AES-256 Bit encryption, Kill Switch, No Logs, IPSec, and more to secure your activities online.

It is compatible with almost all operating systems, including Windows, macOS, Android, LG TV, and iOS. You can use one subscription to connect to up to 10 devices simultaneously. In case your screen mirroring not working on LG TV, you can contact Hotstar customer service.

You can subscribe to PrivateVPN for as low as CA$ 2.67/mo (US$ 2.00/mo). All plans come with a 30-day money-back guarantee, enabling you to use the VPN risk-free.

How does Hotstar Blocks VPNs?

Hotstar employs three main techniques to block VPN usage:

  1. One common method involves the IP addresses provided by VPN services. Since VPN providers have a limited number of IP addresses compared to their customer base, multiple customers end up using the same IP address. Normally, a single IP address is used by a household with a few devices. When Hotstar detects numerous connections originating from the same IP address, it recognizes it as a VPN and blocks access.
  2. Hotstar also monitors for IP, DNS, and WebRTC leaks that can indicate VPN usage. If any of these leaks occur, Hotstar can deduce that a VPN is being used and take measures to block access.
  3. Additionally, Hotstar collaborates with GeoIP databases like Maxmind to identify IP addresses. By cross-referencing the VPN-provided IP address with these databases, Hotstar can determine the geographical location from which the user is connecting to the internet and subsequently block access.

These blocking techniques often pose challenges for less robust VPN services. Consequently, all of their IP addresses can get blacklisted by Hotstar, resulting in the “You have been disconnected from the network” error that you may be experiencing.

Do VPNs still function with Hotstar?

Using a VPN with Hotstar can be hit or miss. Hotstar actively works to block VPN connections to enforce regional restrictions on its content. While some VPN services may still work with Hotstar, there is no guarantee of consistent or reliable access.

Popular VPN servers and IP addresses are more likely to be detected and blocked by Hotstar. Additionally, Hotstar regularly updates its VPN detection mechanisms, making it challenging for VPNs to bypass them.

VPNs like ExpressVPN and PrivateVPN are very good at this. These VPNs work reliably with Hotstar because they play a game and cat and mouse with the streaming service.

If you’re specifically looking to access Hotstar, it’s recommended to use a reputable VPN service that has a proven track record of evading VPN blocks and regularly updates its server infrastructure.

What are the other error codes of Hotstar? [Easy Fixes]

The common Disney Plus Hotstar error codes that could cause Hotstar VPN not to work in Canada include the following:

Hotstar error HP-4030 Hotstar error PB-1415
Hotstar error DR-1100 Hotstar error MN-1004
Hotstar error HWEB-1006 Hotstar error 711
Hotstar error 01008 Hotstar NM error 4000

The solutions below can be used to resolve Disney Plus Hotstar Canada error codes if you experience Hotstar not working in Canada:

Here are some suggested paraphrased steps to troubleshoot the issue:

  • Update your internet browser.
  • Try using an alternative web browser for streaming purposes.
  • Clear the cache of your browser.
  • Verify that your internet connection is stable.
  • Remove temporary files from your device.
  • Ensure that the Disney Plus Hotstar app is up to date.
  • Delete the cookies stored in your browser.
  • Reset your device (e.g., computer or streaming device).
  • Restart your device.

We are certain that one of the solutions will end your problem for good. However, if you continue to experience problems using Hotstar on your devices, you can contact their customer support team anytime.

Additional Helpful Tips to Fix Hotstar VPN Detected Error

If your VPN-detected error persists and you still can’t access the service, try the following workarounds:

  • Try connecting to a different VPN server.
  • Consider switching your browser if you’re streaming Hotstar on a PC or Mac.
  • Update your Hotstar app to the latest version.
  • Reach out to your VPN provider’s customer support team and ask for their best servers to unblock Hotstar.
  • Check if a kill switch is turned on.

FAQs – Hotstar VPN Detected Error

If you happen to be experiencing Hotstar VPN Detected Error, it is likely due to the platform detecting that your location is restricted. A quick and easy solution would be to change your current VPN server or consider upgrading to a premium version of the service. By doing so, this issue can easily get resolved in no time at all!

To disable a VPN in Hotstar, open your VPN app and disconnect from the VPN server. Close the VPN app afterward. If you were using a browser, consider clearing your browser cache. Then, restart Hotstar if needed. These steps should help you disable the VPN and access Hotstar without VPN interference.

Some free VPN services that may support Hotstar include Windscribe, TunnelBear, ProtonVPN (Free plan), Hotspot Shield (Free version), and Betternet. However, keep in mind that free VPNs often have limitations and may not work reliably with streaming platforms like Hotstar. Paid VPN services like ExpressVPN generally provide better performance and support for streaming.

Avoiding VPN detection by the Hotstar app while in Canada can be difficult since streaming platforms actively block VPN usage. However, you can try these methods to minimize detection: choose a reliable VPN known for bypassing blocks like ExpressVPN, use a dedicated IP address if available, clear browser cache and cookies, or switch to different VPN servers or locations.


Hopefully, this blog will help you fix your Hotstar VPN detected error. To conclude, ensure you use the best VPN service for Hotstar’s tough geo-restrictions and bypass the VPN detection mechanism.

Hotstar is compatible with many devices you can watch Hotstar on Roku, Kodi, Chromecast, Firestick, Android, and many more.

During our testing, we found ExpressVPN as the best VPN service capable enough to bypass any sort of Hotstar error and let you stream Hotstar movies and shows without any VPN/proxy detection.