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How To Fix ITV Error Code 01-01 (Step By Step Guide)

If you are an ITV fan and facing the error code 01-01, you must be wondering; How to fix ITV Error Code 01-01? Although this problem can be vexing, the good thing is you can easily get rid of it. In this guide, we will share with you multiple solutions to fix ITV Error Code 01-01 to continue enjoying ITV content.

Formerly known as ITV Hub, ITVX is a UK-based online streaming platform managed by the ITV Network. The service primarily offers Live programming from ITV channels and licensed on-demand TV shows, films, and documentaries. However, you need the best ITV VPN, ExpressVPN, to watch ITV in Canada owing to geo-restrictions.

If you’ve faced a similar issue and seek a possible solution, fret not. This article will guide you on how to resolve ITV Error 01-01 to continue enjoying the latest movies and the best shows on ITV, such as Coronation Street, Vanishing Act, Sanditon, Top Gun: Maverick, and others.

What is ITVX Error Code 01-01?

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Fix ITV Error Code 01-01 with ExpressVPN

Usually, the ITV error code 01-01 surfaces when attempting to access its content from outside the UK. In such cases, you might encounter the following error message on your screen:

“Currently unavailable. Apologies, this show is not accessible at the moment. Please retry. Error code: 01-01.”

This is primarily due to geo-restrictions and content licensing policies that hinder your access to the best movies on ITV, as well as documentaries and TV shows. Luckily a premium VPN can easily resolve ITV Error 01-01.

In case you are wondering about the ITV Hub subscription cost, it’s quite affordable and offers a treasure trove of exciting content. The good news is you don’t have to pay for ITV with its basic subscription plan, which is ad-supported.

Nevertheless, ITV Hub free trial option is also available if you prefer streaming ad-free and want to stream a one-off TV show or Live event. Make sure to cancel ITV Hub subscription within the trial period to avoid monthly or annual subscription charges.

How to Fix ITV Error Code 01-01?

Here are the easy steps that you can follow to fix the ITV error Codes 01-01:

  • Step 1: Verify Your Internet Connection

Begin by confirming your internet connection. The error code 01-01 can pop up due to a sluggish or unreliable connection. To check, restart your router and modem, and then attempt streaming on ITV once more. If the error code persists, proceed to the next step.

  • Step 2: Keep Your ITV App Updated

The presence of an outdated ITV app might trigger the appearance of error code 01-01. Rectify this by accessing the App Store or Google Play Store, searching for the ITV app, and updating it to its latest version. After completing the update, reboot your device and attempt to stream ITV once more.

  • Step 3: Purge the Cache of Your ITV App

Clearing your ITV app’s cache can also be effective in addressing error code 01-01. To do this, access your device’s settings, locate the ITV app, and opt for ‘Clear Cache‘. Following the cache clearance, restart your device and endeavor to stream ITV again.

  • Step 4: Reboot Your Device

At times, a simple device restart can resolve ITV error code 01-01. Execute this by holding down the power button until the ‘Restart’ option emerges, then select it. After your device reboots, try streaming ITV once more.

To sum up, the frequent occurrence of ITV error code 01-01 is a manageable problem that can be resolved by adhering to the steps elucidated in this guide.

Whether it entails examining your internet connection, updating the ITV app, eliminating cached data, or restarting your device, applying one of these remedies should successfully eliminate error code 01-01, enabling seamless ITV streaming devoid of further obstacles. Resolving this error will also allow you to stream ITV on PS4.

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What Can I Watch on ITV in 2024?

Cheltenham New Year’s Day 2024 Jeopardy uk 2024 Riddiculous season 2
Mr Bates vs The Post Office Real Madrid v Mallorca Mr Bates vs the Post Office: The Real Story
Crystal Palace v Everton Tottenham Hotspur v Burnley FA Cup Live: Sunderland v Newcastle United
Ant and Dec’s Limitless Win series 3 Big Zuu’s 12 Dishes in 12 Hours Wheel of Fortune 2024
vera series 13 Deal or No Deal Celebrity Special 2024 FA Cup Live: Wigan Athletic v Manchester United
The Martin Lewis Money Show Live After the Flood Exeter v Glasgow Warriors
Grantchester Series 8 Dancing on Ice 2024 World Grand Prix Snooker
Bahrain Darts Masters Sale Sharks v La Rochelle Extraordinary

FAQs – ITV Error Code 01-01

There could be several reasons why ITV Hub might be crashing or not working properly. Some common factors include Technical Issues, Internet Connection, Device Compatibility, App or Browser Issues, Overloading, Cache and Cookies, or Outdated App or Software. To resolve these issues, you can try a few things:

  • Check your internet connection.
  • Restart the app or browser.
  • Update the app or software to the latest version.
  • Clear cache and cookies.
  • Try accessing ITV Hub on a different device or browser.
  • If the problem persists, you might want to contact ITV Hub’s support for assistance.


No, ITV does not work abroad and can only be used in the UK because they do not have the right to show their programs everywhere around the world. If you have ITV Hub+, remember that this service is now only for people in the UK as well.

When you see ITV Hub Error Code 01-01, it means you’re trying to watch ITV Hub stuff from outside the UK. This happens because ITV imposes geo-restrictions and has rules that only people living in the UK can watch their content library.

They do this because of licensing agreements and laws about who can watch what. So, if you’re not in the UK, you might not be able to watch ITV Hub content because of these restrictions.


Wrapping Up!

In conclusion, it can be stated that the frequently encountered error code 01-01 is easily addressable through the solutions provided in this article. We believe that this article has provided valuable insights into resolving the ITV error code 01-01.

As a recommendation, always keep a premium VPN handy for ITVX while living or traveling abroad. ITV isn’t available in Canada and its content is subject to geo-restrictions. To overcome these issues, using a reliable VPN like ExpressVPN is the best solution.